Welcome!
Hi, I’m Ana, the founder of Tervel Assist.I provide professional Virtual Assistant services designed to free up your time and keep your business running smoothly.
Time is your most valuable resource, and that’s what I help you reclaim.I work remotely, so you get on-demand support without the overhead of hiring an employee.No office space, no equipment, no additional payroll costs - just reliable support when you need it most.
Behind every thriving business is a foundation of well-managed systems.I offer adaptable support - from day-to-day admin and scheduling to managing digital tools, keeping your operations organised, efficient, and stress-free.
SERVICES
My services are designed to provide practical, reliable support that aligns with the way you work. While they typically fall into four core categories, the scope of what I offer is broad.Every business has unique needs, and my approach is to tailor solutions that fit those needs. If you require assistance with something that isn’t listed here, we can discuss the best way to achieve it.I offer a free trial of the services. Get in touch for a free consultation and discover how we could work together.
ADMIN SUPPORT SERVICES
Behind every well-run business is a foundation of well-managed systems. My admin support is designed to take care of the details that keep your operations running smoothly — so you can focus on the parts of your business that matter most.I offer tailored administrative support beyond these listed services - if what you need isn’t shown here but falls within this scope, just get in touch and we can discuss the best way to make it happen.
CALENDAR MANAGEMENT
Booking and confirming meetings or calls to keep your schedule streamlined
Rescheduling conflicts ahead of time so your days flow more smoothly
Scheduling lunch breaks, networking drinks, or personal time to ensure balance
Blocking out “focus time” or “do not disturb” hours to protect your productivity
Aligning personal appointments with your work schedule to avoid overlaps
INBOX MANAGEMENT
Clearing out junk mail and organising your inbox for easy navigation
Unsubscribing from newsletters and promotions you no longer need
Archiving old emails while flagging items that need attention
Drafting professional responses and replying to routine enquiries on your behalf
Scheduling meetings or calls directly via email communication
Creating a priority-based folder system so important items are never missed
Researching and recommending better inbox management tools or strategies
TRAVEL COORDINATION
Researching and booking airline, train, or hotel options tailored to your needs
Comparing travel routes and pricing for the best value and convenience
Booking tickets, checking in, and sending boarding passes or itineraries directly to you
Coordinating work retreats or personal trips, including detailed itinerary planning
Purchases & Order Management
Researching and comparing products for business or personal use
Creating and maintaining online wishlists for upcoming purchases
Overseeing online orders, including tracking and delivery management
Organising thoughtful gift orders for birthdays, anniversaries, or corporate needs
Handling online ticket orders or queue holding for special events
Data Entry & CRM Management
Accurate entry and organisation of data using tools like Excel, Google Sheets, or Airtable
Building and maintaining CRM systems for easy tracking of clients or projects
Managing databases to ensure information is always up-to-date and accessible
Not seeing exactly what you need?Let’s talk — I can often tailor my support to fit your unique requirements. You can use one of the forms below, give me a call on 07936 675 686, or CLICK HERE to book a free consultation.
Who am i?
I’m Ana, the remote assistant behind Tervel Assist. I save you 16 hours a week — so you can focus on what matters.
WHY I DO WHAT I DO
I help busy people — from business owners to anyone balancing work and life — reclaim up to 20 hours each week by building smart systems, streamlining processes, and taking care of the details behind the scenes. With me on your team, you get more time, less stress, and a business (or life) that runs like clockwork.Over the years, I’ve honed a knack for uncovering information others miss — I’m quick to spot patterns, dig up details that are hard to find, and turn scattered data into clear, actionable insight. When it comes to research, I go beyond surface-level answers, creating systems and algorithms that make sense of the noise and give you exactly what you need.Whether it’s taming an inbox, creating processes that save time, or digging up the answers you need, I bring a blend of curiosity, strategy, and persistence to everything I do. I believe the right system can make life a lot easier — for me and for my clients.What I enjoy most is helping people feel in control again, so they can get back to what matters most to them. If you need someone who works quietly behind the scenes to keep things moving, you’re in the right place.
Why Tervel Assist?
* Flexible support — you only pay for what you need
* Streamlined processes that save you hours
* Reliable, detail-oriented service
* Remote help that feels personal and accessible
* Clear contractual agreements and full insurance
* Operating under UK and EU data protection laws
I know it can feel overwhelming to think about everything you need to do, and figuring out whether you need an assistant in the first place. To make it easier, I have created a short, free guide which will help you decide whether this kind of support is right for you and give you the confidence to make the best choices when it comes to hiring a remote assistant.
LET'S TALK!
I’m always happy to chat. Whether you have a question about my services, need support with a project, or simply want some guidance on where to start, you can either give me a call on 07936 675 686, or fill one of the quick forms below.I know how valuable your time is, so I aim to reply as quickly as possible — usually within 24 workinng hours.If you’d rather get started right away, you can book a free consultation - just CLICK HERE to see my availability.
Contact
Please submit your details below and I will get back to you within 24 hours.
research
Accurate, reliable information is the foundation of smart choices. My research services are designed to save you hours of searching and comparing by delivering clear, actionable findings you can trust. Whether you need in-depth competitor insights, due diligence on products or services, or tailored data to support a project, I handle the details so you can make informed decisions quickly and confidently.
RESEARCH services
Due Diligence – Thorough checks on people, products, or services to verify credibility and reliability
Competitor Analysis – Deep-dive research into competitors to help you understand their strengths, weaknesses, and strategies
Advanced Research & Reporting – From complex market studies to academic-level research. Clear, well-structured reports that turn dense information into actionable insights. Perfect for businesses, projects, or anyone needing high-level, data-driven research support
lead generation
Email Tracking – Sourcing accurate and verified contact details for outreach
Lead Generation Spreadsheets – Creating and maintaining organised spreadsheets to track prospects, follow-ups, and conversions
CRM Creation & Management – Setting up and managing systems to keep your client and lead information organised and easy to access
Customer Conversion Support – Helping you manage and track the journey from initial lead to paying customer
Get in touch by filling the form:
graphic design
Bring your ideas to life with creative visuals that stand out. From business branding to everyday graphics, I design polished, eye-catching materials tailored to your needs — whether you need fresh social content, marketing assets, or help tidying up your brand’s look and feel.
services
Logo and brand asset design
Social media graphics and templates
Custom illustrations and icons
Presentation slides and pitch decks
Marketing materials (flyers, posters, banners)
Infographics and data visuals
Business cards and stationery
Photo editing and retouching
Branded content for web or print
PRICES
| retainer |
|---|
| m |
Hourly rate: £25/hr
Lowest price
Work tailored to your needs
Scope agreed in advance
Clear written contract provided
Agreed support across admin, research, social media & more
Monthly retainers give you consistent support without the stress of hiring. You set the hours, I adapt the work to your needs, and everything is agreed upfront.
| Ad-Hoc |
|---|
| m |
Hourly rate: £X/hr
No long-term commitment
Support whenever you need it
Designated time-tracking software
Clear written contract provided
Flexible support across admin, research, social media & more
If you need help on the fly, ad-hoc support gives you flexibility with no commitment. Ideal for one-off projects and irregular tasks. Simply book the hours you need.
| bulk hours |
|---|
| m |
Hourly rate: £X/hr
Minimum of 4 hours per purchase
Hours can be used across any task or project
Valid for 3 months from purchase
Clear written contract provided
Flexible support across admin, research, social media & more
Bulk hours are a cost-effective way to secure support without committing to a retainer. Pay upfront for a block of hours, use them whenever you need.
| packages |
|---|
| One-off services designed to tackle specific needs effectively. |
WHAT DOES ALL OF THIS MEAN?
You can start with an up to 2 weeks free trial of my services. If you’d like to continue working together, choosing how you’d like support depends on what works best for you:
Retainer – Think of this like a subscription.subscription. For example, you book 10 hours a month for ongoing inbox management and research. I keep that time aside for you, every month, at the best hourly rate.Ad-Hoc – Pay-as-you-go. Say you’re swamped one week and just need 2 hours to get a presentation polished or some travel booked. You only pay for what you use, no strings attached.Bulk Hours – Buy in advance, use when needed. For example, you purchase 20 hours upfront to cover a busy quarter — one week it might be 5 hours on a report, another week 2 hours chasing invoices. Hours are valid for 3 months.Packages – Fixed-price services with a clear outcome. For instance, I can create a lead generation list for your business project, or manage a full week of social media content. One project, one set price.
⏷packages⏷
INBOX ZERO
Let me organise your email, so you can focus on what matters instead of drown in your inbox. I’ll declutter, file, colour code and create a folder system that makes emails easy to manage. All inboxes supported.
£ 50
lead generation
Not sure where to find new clients or business opportunities? Share your goals, and I’ll research, source, and deliver targeted leads for your project. From compiling prospect lists to verifying contact details, I handle the groundwork and can help you design and send professional outreach, so your next opportunity is just an email away.
£ 100
oNE-OFF RESEARCH
In-depth, comparative, and tailored research on any topic. From market comparisons to detailed analysis, I provide clear findings you can use to make informed decisions for your business. Services cover comparative and quantitative research, and research reports written to British academic standards.
£40
Presentation Power-Up
Do your colleagues include animation and custom visuals in their presentations? I didn’t think so. Professional, polished presentations built for impact. From slideshows to pitch decks, I’ll design materials that communicate clearly and look impressive.
£20
Just pop your message in the form, or feel free to pick up the phone if that’s easier for you. I’m happy to chat and answer any questions. Click here to book a free consultation.
Click the DOWNLOAD button to get access to the VA Delegation e-guide. I have included guidance on what to delegate, how to get started, and how to make the most of your working relationship with a VA. Let's make the most out of your time.
social media management
A strong online presence starts with consistent, thoughtful content. My social media services are designed to keep your platforms active, engaging, and aligned with your brand. Whether you need curated content, a structured posting schedule, or help managing day-to-day interactions, I handle the details so you can focus on growing your business and connecting with your audience.
services
Social Media Management
Content curation
Content calendar planning
Responding to customers on social media channels
Content to queue for distribution at a later time